Terms and Conditions

Terms and Conditions of Use

Last Updated: Sep 21th, 2025

1. Agreement to Terms

By accessing or using our website, application, or services (collectively, the “Service”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Definitions

“We,” “us,” “our” refer to Suzhou Steelwish Imp&Exp Co., Ltd.

“You,” “user,” “your” refer to the individual accessing or using the Service.

“Content” refers to text, images, software, code, audio, video, and any other material provided on the Service.

3. User Accounts

You may be required to create an account to access certain features. You are responsible for providing accurate and complete information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation.

Infringe upon the intellectual property rights of others.

Harass, abuse, or harm another person.

Transmit spam, malware, or other malicious code.

Engage in any fraudulent, false, or misleading activities.

Interfere with or disrupt the integrity or performance of the Service.

5. Intellectual Property

The Service, its original content, features, and functionality are and will remain the exclusive property of Suzhou Steelwish Imp&Exp Co., Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used without our prior written consent.

6. User-Generated Content

If you post, upload, or submit any content to the Service (“User Content”), you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, and display that User Content in connection with the Service.

You are solely responsible for your User Content and the consequences of posting it. You represent and warrant that you own or have the necessary rights to your User Content.

7. Purchases and Payments

If you make a purchase through the Service, you agree to provide valid and current payment information.

All prices are subject to change without notice. You are responsible for any taxes associated with your purchase.

[Include specific refund policy, e.g., “All sales are final,” or “Refunds will be issued within 30 days for defective products.”]

8. Termination

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL [YOUR COMPANY NAME], ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

11. Indemnification

You agree to defend, indemnify, and hold harmless Suzhou Steelwish Imp&Exp Co., Ltd and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Service or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jiangsu China, without regard to its conflict of law provisions.

13. Dispute Resolution

Any dispute arising from these Terms will be resolved through final and binding arbitration in Suzhou China, rather than in court. You agree to waive your right to a jury trial and to participate in a class-action lawsuit.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the Service after any change constitutes your acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

No.619, Sunwu Road, Xukou Town, Wuzhong District, Suzhou China.

Email: sales@steelwish.com

T: 86-15399890477